CRM User Guide

Breakaway CRM Guide

The CRM handles all out traders’ needs from KYC, deposits/withdrawals to online support

Account Setup and KYC

  1. Login to the Breakaway CRM here
  2. Go to “Personal” > “KYC” tab
  3. Prepare and submit the 3 documents required
  4. You may review our terms of use as well

Account Security

Ensure that your account is safe by setting up the necessary security configurations.

Key Features
  • Login-Dual Authentication
  • Google Authenticator
  • Deal Password
  • Anti Phishing Code
  • Account Login Password
  • Email Verification
  • Mobile Phone Verification

You may also amend your mobile phone, email used during registration here.

Trading Account Creation

For creating up to 3 trading accounts, use the “+Real Account” button on the Home page.

While creating account, you can also set the leverage of the account (can be amended in CRM later)

Breakaway offers 3 types of account:

Raw (Classic)
  • Spreads from 0.1 pip
  • Fast Order Execution
  • No handling fees
  • Max Leverage 1:200
STD (Professional)
  • Spreads from 0.3 pip
  • Fast Order Execution
  • No handling fees
  • Max Leverage 1:400
PRO (Super)
  • Spreads from 0.5 pip
  • Fast Order Execution
  • No handling fees
  • Max Leverage 1:1000

Deposit

We support USDT and credit card fund in options.

For USDT Deposits
  • We match 1 USD to 1 USDT rate
  • Deposit address may change from time-to-time
  • You incur gas fees on your side
  • We don’t charge for processing deposits
For Credit Cards
  • Credit cards that are not using USD currency by default will subject to a conversion rate
  • Always open payment tab in another window
  • Your bank may charge you fees
  • We charge a 1% fee based on amount deposited

Withdrawals

We currently only support USDT withdrawals only.

For USDT Withdrawals
  • We match 1 USD to 1 USDT rate
  • The processing fee will be reflected on CRM
  • Ensure that you are using the TRC20 network
  • Withdrawals will take up to 3 business days

Disclaimer: We are not responsible for any loss of funds due to sending to wrong wallet address.

Internal Transfers

For traders who have more than 1 account, you have the option of consolidating your funds by transferring in between your accounts.

Key Points
  • No processing fee for internal transfers
  • Transfers are instantly executed

Disclaimer: You cannot transfer to another trader using this method. Neither can they transfer to you.

Customer Support

You may also raise tickets to our team for any matters regarding issues such as account, transaction, or trading related.

Online Chat

We also offer other ways for you to get in touch such as Telegram, Live Chat, email and by calls.

  • Registration Office Address (Tax):Fortgate Offshore Investment and Legal Services Ltd. Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia

Contact Us

  • Company: +44 2080 40 4141
  • CS Support: +44 75 3713 1483

Breakaway Ltd. is incorporated in Saint Lucia by the registrar of International Business Companies with registration number 2024-00192. The content on the Breakaway website is for reference only and should not be considered a recommendation or solicitation for the purchase or sale of securities, options, or other investment products. Investors should be aware that system response, execution price, speed, and liquidity may be affected by market conditions and other factors. Past performance or simulated past performance included in advertisements is not indicative of future results. We do not provide services to countries including Afghanistan, Russia, India, Laos, Pakistan, Panama, Sudan, Ukraine, the United States, the United Kingdom, and certain other regions. Please read our Risk Warning & Risk Disclosure carefully before trading as trading financial instruments carries risk and may result in the loss of invested capital.

Other subsidiaries of Breakaway Ltd.:

The owner of this website maintains a minority, non-controlling interest in BREAKAWAY (AUST) PTY LTD, an Australian company (ACN 681 224 082) that operates independently under its own licensing arrangements. BREAKAWAY (AUST) PTY LTD is an authorised representative of Opheleo Holdings Pty Ltd (AFSL No. 224485), with Corporate Authorised Representative number 001311740, registered at L1, 256 Rundle St, Adelaide, SA 5000. Disclaimer: This entity is not the issuer of, and is not responsible for, the financial products traded on or through this website.

Risk Warning: Trading leveraged products such as FX and CFDs may not be suitable for all investors as they carry a high degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investments objectives and level of experience before trading, and if necessary, seek independent advice.

© Breakaway Limited. All Rights Reserved.